Stay open to opportunity 24/7 with after-hours call answering.
Capture more leads and connect with existing customers whenever it’s most convenient for them to call, even if that’s in the early a.m., with our cost-effective after-hours answering services.
Sleep soundly knowing our virtual receptionists are there for your callers, day and night.
Call-out triaging
Ability to use conditional scripting to determine whether or not calls should be transferred to on-call personnel.
Bilingual receptionists
We can answer your calls 24 hours a day in English and each day from 5am-8pm (MST) in Spanish.
Personalized greeting
Calls are answered in your business name and you can choose how callers are greeted.
Instant notifications
Messages containing all the details you need are sent promptly by email, SMS or both after each call.
Call forwarding options
To have us only answer after-hours calls, divert calls to our receptionists at the end of each business day.
No lock-in contract
Monthly subscriptions and no cancellation fees mean you can easily scale or cease your service.
How it works.
Our receptionist teams can deliver excellent customer service over the phone until you’re ready to take calls in-house again.
1
A customer calls after-hours.
Set your call forwarding at the end of each business day so out-of-hours calls divert to us.
2
We answer the call.
A friendly receptionist uses your preferred greeting and handles the call as required by you.
3
You receive a message.
You receive all the information you need via SMS and/or email immediately after the call.
When you clock off we’re here for you.
Your business phone ringing during your downtime can be inconvenient and cause frustration, for you and your family. Now there’s no need to answer calls during the evening, the weekend or holidays – or expect staff to. Have us handle them for you!
Avoid missed opportunities.
- Never be closed for business, whatever day or time it is.
- Prevent frustrating voicemail hangups from after-hours calls.
- Capture leads whenever prospective customers happen to reach out.
Improve work/life balance.
- Break free from picking up calls at inconvenient times.
- Minimize disruptions during precious “me time” or family time.
- Get proper R&R with peace of mind that your business isn’t suffering.
Emergency dispatch assistance.
- Have calls screened to avoid on-call staff being disturbed unnecessarily.
- Have calls transferred to on-call staff when it’s appropriate.
- Ensure efficient dispatching when there is an actual emergency.
When you clock off we’re here for you.
Your business phone ringing during your downtime can be a major inconvenience, downright frustrating and highly irritating – whether for you or your family. Now there’s no need to answer calls during the evening, the weekend or holidays – or expect staff to. Have us handle them for you!
Avoid missed opportunities.
- Never be closed for business, whatever day or time it is.
- Prevent frustrating voicemail hangups from after-hours calls.
- Capture leads whenever prospective customers happen to reach out.
Improve work-life balance.
- Break free from picking up calls at inconvenient times.
- Minimize disruptions during precious “me time” or family time.
- Get proper R&R with peace of mind that your business isn’t suffering.
Emergency dispatch assistance.
- Have calls screened to avoid on-call staff being disturbed unnecessarily.
- Have calls transferred to on-call staff when it’s appropriate.
- Ensure efficient dispatching when there is an actual emergency.
Utilizing the tools you already use.
Utilizing the tools
you already use.
On MyAssistant plans, our call answering virtual assistants can input leads directly via CRMs, handle appointment-setting via online calendars, raise support tickets in customer service software or provide updates via online collaboration tools.
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Get The Lowdown
Schedule a consultation.
Jump on a video call with a member of our team, tell us a little about your business and discover how best we can help you.
Compare our business answering services.
MessageExpress
Messages taken and sent to a single email or mobile number by SMS.
From
$20/month*
No lock-in contract
(cancel anytime)
All plans include:
- 24-hour call handling^
- US receptionists, plus overflow support
- Messages sent by SMS^ and/or email
- Self-service management via online portal
- Customer support as required
Plan-specific settings:
- Choose your preferred caller greeting
- 1 contact can receive messages
- 3 details collected per call
- No setup fee
* Plus relevant sales tax. ^ Additional charges apply for add-ons.
See Terms & Conditions.
* Plus relevant sales tax. ^ Additional charges apply for add-ons. See Terms & Conditions.
Answer
Warm call transfers and messages sent to multiple staff or departments.
From
$35/month*
No lock-in contract
(cancel anytime)
All plans include:
- 24-hour call handling^
- US receptionists, plus overflow support
- Messages sent by SMS^ and/or email
- Self-service management via online portal
- Customer support as required
Plan-specific settings:
- Customizable caller greeting
- Unlimited contacts can receive messages^
- 5 details collected per call
- No setup fee
Additional Answer features:
- Call transfers when appropriate^
- Schedule availability for call transfers
- Company information can be provided
* Plus relevant sales tax. ^ Additional charges apply for some add-ons.
See Terms & Conditions.
* Plus relevant sales tax. ^ Additional charges apply for some add-ons. See Terms & Conditions.
MyAssistant
Complex call flows, order taking and CRM or web-based form input.
From
$49/month*
No lock-in contract
(cancel anytime)
All plans include:
- 24-hour call handling^
- US receptionists, plus overflow support
- Messages sent by SMS^ and/or email
- Self-service management via online portal
- Customer support as required
Plan-specific settings:
- Customizable caller greeting
- Unlimited contacts can receive messages^
- Up to 11 details collected per call
- Setup fee based on service complexity
Additional MyAssistant features:
- Call transfers when appropriate^
- Schedule availability for call transfers
- Company information can be provided
- Customer FAQs answered on your behalf
- Conditional scripting to guide call flows
- Order processing
- Payment processing
- Appointment setting
- Leads entered into CRMs or forms
- Other tasks interacting with your tools
* Plus relevant sales tax. ^ Additional charges apply for some add-ons.
See Terms & Conditions.
* Plus relevant sales tax. ^ Additional charges apply for some add-ons. See Terms & Conditions.
Articles of interest.
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Sign up now for your 7-day free trial of our business answering services, based on our Answer service inclusions, without even paying a penny! No strings attached. And no need to provide your credit card details.
Experience for yourself the difference that having our team of virtual receptionists answer your phone calls can make for your business.
Frequently Asked Questions.
"Exceptional phone answering service … it has not only saved us valuable time but also consistently leaves a positive impression on our clients."
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