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Virtual assistants to answer calls & handle key tasks.

Want to provide in-depth assistance for callers at any hour? Whether taking orders, processing payments, inputting leads into your CRM or consistently handling complex call flows, we can do it!

Want to provide in-depth assistance for callers at any hour? We can take orders, process payments, input leads into your CRM, handle complex call flows and more.

Our most comprehensive call answering solution.

24-hour answering

We can answer your calls at any time of the day or night, including on weekends or holidays.

US receptionists

Live answering by professionals in the US, with bilingual services and overflow support available.

Customizable scripting

We can help develop scripting with conditional logic to guide call flows and create consistent caller experiences.

Orders & transactions

Free up your team’s time by having us quote fees, process orders and take payments over the phone.

Pipeline prioritization

Enable your sales team to swiftly follow up on leads by having us submit details directly into your CRM or via a web form.

No lock-in contract

Monthly subscriptions and no lock-in contracts mean you can easily scale or cancel at any time.

Imagine customers making orders or paying invoices over the phone at any time convenient for them, without you or your team getting involved! We can handle a variety of customer interactions and even utilize popular business software.

MyAssistant plans.

MyAssistant is a pay-per-minute service that enables maximum caller interaction.

MyAssistant

$49*

per month


$2.15/minute PAYG*

Initial setup from $50 depending on complexity

A great starting package if unsure about your call length/volume

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MyAssistant 25

$99*

per month


Includes 25 minutes

Initial setup from $50 depending on complexity

Ideal for sole traders & small businesses with low call volumes

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MyAssistant 50

$139*

per month


Includes 50 minutes

Initial setup from $50 depending on complexity

Perfect if you average about 20 calls of 1-3 minutes each month

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MyAssistant 150

$290*

per month


Includes 150 minutes

Initial setup from $50 depending on complexity

Perfect if you average about 60 calls of 1-3 minutes each month

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MyAssistant 200

$360*

per month


Includes 200 minutes

Initial setup from $50 depending on complexity

Perfect if you average about 80 calls of 1-3 minutes each month

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MyAssistant 300

$520*

per month


Includes 300 minutes

Initial setup from $50 depending on complexity

Perfect for many medium to large businesses in America

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MyAssistant 400

$690*

per month


Includes 400 minutes

Initial setup from $50 depending on complexity

Perfect for many medium to large businesses in America

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MyAssistant 500

$840*

per month


Includes 500 minutes

Initial setup from $50 depending on complexity

Perfect for many medium to large businesses in America

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MyAssistant 600

$990*

per month


Includes 600 minutes

Initial setup from $50 depending on complexity

Ideal for higher call volumes and longer call durations

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MyAssistant 700

$1,140*

per month


Includes 700 minutes

Initial setup from $50 depending on complexity

Ideal for higher call volumes and longer call durations

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MyAssistant 800

$1,300*

per month


Includes 800 minutes

Initial setup from $50 depending on complexity

Ideal for higher call volumes and longer call durations

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MyAssistant 900

$1,450*

per month


Includes 900 minutes

Initial setup from $50 depending on complexity

Best value for organizations & companies with high call volumes

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MyAssistant 1000

$1,600*

per month


Includes 1,000 minutes

Initial setup from $50 depending on complexity

Best value for organizations & companies with high call volumes

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Higher volume plan

Corporate packages


Do you need a call answering virtual assistant service that caters for more than 1,000 minutes per month?

Then be sure to ask about our high-volume discounts!

Inquire now

* Plus relevant sales tax. Excess minutes charged at $2.15 per minute. Refer to Terms & Conditions.

How it sounds.

0:00 / 0:00

Sample call answered on a MyAssistant plan.

How it works.

With instant activation of your service, we can start answering your calls within a few minutes.

1
A customer calls your number.

The call is diverted to us if you’ve chosen to send us all calls or you can’t answer it in-house.

2
We answer the call.

A friendly receptionist uses your preferred greeting and handles the call as required by you.

3
You receive a message.

You receive all the information you need via SMS and/or email immediately after the call.

Utilizing the tools you already use.

On any MyAssistant plan our phone-answering virtual assistants can input leads directly via CRMs, handle appointment-setting via online calendars, raise support tickets in customer service software and utilize online collaboration tools.

Start your free trial today.

Instant account activation, simple setup & no credit card needed.

Put AnsweringService.com to the test! Totally free. For a whole week.

Sign up now for your 7-day free trial of our business answering services, based on our Answer service inclusions, without even paying a penny! No strings attached. And no need to provide your credit card details.

Experience for yourself the difference that having our team of virtual receptionists answer your phone calls can make for your business.

Frequently Asked Questions.

Sí!  We have bilingual receptionists who speak both English and Spanish, plus a team of Spanish-speaking receptionists who can handle calls to dedicated Spanish-speak phone lines, so we can absolutely answer inbound calls for your business if you have customers who are native Spanish speakers.  Our bilingual service is included with every account at no extra cost.

Certainly.  At least on any plan other than MessageExpress and depending on what the query is.  On our Answer plans, receptionists can answer common questions callers may ask in relation to your business.  On our MyAssistant plans, you can also provide receptionists with answers to more specific FAQs.

Read more.

Immediately.  You can modify your caller greeting and, depending on your plan, update your call transfer availability, message preferences and instructions for receptionists in real-time within our online client portal.

Read more.
"Exceptional phone answering service … it has not only saved us valuable time but also consistently leaves a positive impression on our clients."
Robert Knoerk, Binary Minds

Find out more.

Have questions? Please fill in your details and we’ll be in touch.

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Special offer!   10 calls answered for just $20/month.       FIND OUT MORE

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