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Reliable AI call answering with human backup.

Introducing our new AI call answering service, with professional receptionists still in the loop as required. Prevent missed calls in the most affordable way possible.

Benefits of our AI-powered answering service.

Benefits of our AI answering service.

24/7 availability

Never miss a call again, with our AI voice assistant always able to answer on behalf of your business.

Human backup

If the AI voice assistant gets stuck or a caller asks to speak to a human, the call is transferred to a live receptionist.

Incredibly affordable

Minimize cost without sacrificing customer service by ensuring callers can still interact with a human.

How it works.

With rapid activation of your service, we can start answering your calls within a few minutes.

1
A customer calls your number.

Based on your call forwarding settings, the call is routed to us when you can’t answer in-house.

2
We answer the call.

Our AI voice assistant handles routine inquiries, with hand-off to a live receptionist as required.

3
You receive a message.

You receive all the information you need via SMS and/or email immediately after the call.

Experience AI answering with human backup:

Natural Language

Our AI receptionist understands and responds to customer inquiries in a human-like manner.

Consistent Voice

Choose a name for your receptionist and select your preferred voice, for a consistent brand experience.

Call Routing

Automatically route calls to the appropriate department or team member based on your preferences.

Customizable Greeting

Create a custom greeting that reflects your company name and brand identity.

Call Transcription

Receive detailed transcripts of all calls, allowing you to analyze customer interactions and identify trends.

Register your interest today and we’ll contact you to discuss your preferred AI answering setup.

MessageExpress

Messages taken and sent to a single email or mobile number by SMS.


From

$20/month*

No lock-in contract

(cancel anytime)

Hear a sample call
0:00 / 0:00

All plans include:

  • 24-hour call handling^
  • US receptionists, plus overflow support
  • Messages sent by SMS^ and/or email
  • Self-service management via online portal
  • Customer support as required

Plan-specific settings:

  • Choose your preferred caller greeting
  • 1 contact can receive messages
  • 3 details collected per call
  • No setup fee

Sample call
0:00 / 0:00

* Plus relevant sales tax. ^ Additional charges apply for add-ons.
See Terms & Conditions.

* Plus relevant sales tax. ^ Additional charges apply for add-ons. See Terms & Conditions.

Answer

Warm call transfers and messages sent to multiple staff or departments.


From

$35/month*

No lock-in contract

(cancel anytime)

Hear a sample call
0:00 / 0:00

All plans include:

  • 24-hour call handling^
  • US receptionists, plus overflow support
  • Messages sent by SMS^ and/or email
  • Self-service management via online portal
  • Customer support as required

Plan-specific settings:

  • Customizable caller greeting
  • Unlimited contacts can receive messages^
  • 5 details collected per call
  • No setup fee

Additional Answer features:

  • Call transfers when appropriate^
  • Schedule availability for call transfers
  • Company information can be provided

Sample call
0:00 / 0:00

* Plus relevant sales tax. ^ Additional charges apply for some add-ons.
See Terms & Conditions.

* Plus relevant sales tax. ^ Additional charges apply for some add-ons. See Terms & Conditions.

MyAssistant

Complex call flows, order taking and CRM or web-based form input.


From

$49/month*

No lock-in contract

(cancel anytime)

Hear a sample call
0:00 / 0:00

All plans include:

  • 24-hour call handling^
  • US receptionists, plus overflow support
  • Messages sent by SMS^ and/or email
  • Self-service management via online portal
  • Customer support as required

Plan-specific settings:

  • Customizable caller greeting
  • Unlimited contacts can receive messages^
  • Up to 11 details collected per call
  • Setup fee based on service complexity

Additional MyAssistant features:

  • Call transfers when appropriate^
  • Schedule availability for call transfers
  • Company information can be provided
  • Customer FAQs answered on your behalf
  • Conditional scripting to guide call flows
  • Order processing
  • Payment processing
  • Appointment setting
  • Leads entered into CRMs or forms
  • Other tasks interacting with your tools

Sample call
0:00 / 0:00

* Plus relevant sales tax. ^ Additional charges apply for some add-ons.
See Terms & Conditions.

* Plus relevant sales tax. ^ Additional charges apply for some add-ons. See Terms & Conditions.

Experience AI answering with human backup:

Natural Language

Our AI receptionist understands and responds to customer inquiries in a human-like manner.

Consistent Voice

Choose a name for your receptionist and select your preferred voice, for a consistent brand experience.

Call Routing

Automatically route calls to the appropriate department or team member based on your preferences.

Customizable Greeting

Create a custom greeting that reflects your company name and brand identity.

Call Transcription

Receive detailed transcripts of all calls, allowing you to analyze customer interactions and identify trends.

Register your interest today and we’ll contact you to discuss your preferred AI answering setup.

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Frequently Asked Questions.

Our new voice AI service is a virtual receptionist powered by advanced artificial intelligence. It answers your calls quickly and efficiently, handling routine queries or directing calls, with a human receptionist on standby to assist as required.

The AI receptionist listens to your callers’ requests, provides helpful responses, and directs them to the appropriate person or department. If the caller’s needs are too complex for AI to handle, a live receptionist will seamlessly take over the call.

Our AI receptionist helps streamline call handling, reduces wait times, and ensures that no call goes unanswered. It offers an affordable solution that combines the efficiency of AI with the reliability of human support when needed.

If you’re a small to medium-sized business looking to cost-effectively handle your calls, an AI receptionist service could be a great fit. It’s ideal for those who want to try AI while still having access to live receptionists for more complex needs.

To be one of the first to experience our AI reception service, simply fill out the expression of interest form. Our team will get in touch with more details as we prepare for the full launch.

Register your interest for an AI receptionist.

We’ll add you to our waitlist and notify you when it’s your turn to trial our AI answering service.

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Special offer!   10 calls answered for just $20/month.       FIND OUT MORE

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