Gain a competitive advantage by ensuring customers can get through whenever they call.
US receptionists
Live answering by professionals in the US, with bilingual services and overflow support available.
24-hour availability
Our team can answer calls at any hour of the day, providing instant assurance and real help when customers need it.
Lead prioritization
Have us qualify leads for installation, repair or maintenance jobs, with instant notifications via email/SMS.
Customizable scripting
We can guide call flows depending on whether or not inquiries are urgent, including after-hours service requests.
Helpful interactions
Have us answer common queries about service area or call-out fees and even book jobs in your online calendar.
No lock-in contract
Month-to-month subscriptions and no cancellation fees mean flexibility to scale up (or down) as needs change.
How it works.
With instant activation of your service, we can start answering your calls within a few minutes.
1
A customer calls your number.
The call is diverted to us if you’ve chosen to send us all calls or you can’t answer it in-house.
2
We answer the call.
A friendly receptionist uses your preferred greeting and handles the call as required by you.
3
You receive a message.
You receive all the information you need via SMS and/or email immediately after the call.
Making customer service a breeze for HVAC contractors.
In the competitive HVAC industry, it’s crucial that calls are answered or customers will simply keep dialing. Yet it’s not always possible to pick up the phone on-site. Furthermore, furnaces, boilers, heat pumps, ventilation systems, AC units and the like don’t only break down during business hours.
As a contractor you already have enough on your plate, managing installers and technicians, without worrying about missed calls and lost opportunities. That’s why outsourcing telephone answering, with seamless support 24/7 from highly-trained virtual receptionists, can be a game-changer.
Try our virtual reception services free for 7 days, with instant activation and a simple setup. Have us start answering your calls within a matter of minutes!
We answer calls in less than
10 seconds on average.
Never miss a call again.
We answer calls in less than 10 seconds on average.
Never miss a call again.
Supporting your HVAC company’s growth.
Avoid missed opportunities.
- Focus on the job at hand on-site, without worrying about missed calls.
- Prevent voicemail hangups and frustrated customers calling competitors.
- Never be closed off to potential new business, whatever day or time it is.
Emergency dispatch assistance.
- Receive immediate notification of urgent inquiries throughout the day.
- Avoid on-call technicians being disturbed after hours for non-urgent jobs.
- Have calls routed to on-call technicians only after call-out fees are quoted.
Scale more economically.
- Save considerably compared to hiring a full-time in-house receptionist.
- Easily manage call volume increases due to seasonal HVAC repair spikes.
- Simply upgrade your plan as your HVAC company grows.
Supporting your HVAC company’s growth.
Avoid missed opportunities.
- Focus on the job at hand on-site, without worrying about missed calls.
- Prevent voicemail hangups and frustrated customers calling competitors.
- Never be closed off to potential new business, whatever day or time it is.
Emergency dispatch assistance.
- Receive immediate notification of urgent inquiries throughout the day.
- Avoid on-call technicians being disturbed after hours for non-urgent jobs.
- Have calls routed to on-call technicians only after call-out fees are quoted.
Scale more economically.
- Save considerably compared to hiring a full-time in-house receptionist.
- Easily manage call volume increases due to seasonal HVAC repair spikes.
- Simply upgrade your plan as your HVAC company grows.
We can also streamline your processes.
Have our receptionists input leads directly via CRMs, handle appointment-setting via online calendars and more. We can utilize the tools you use on any MyAssistant plan.
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Start your free trial.
Instant account activation, simple setup & no credit card needed.
Put AnsweringService.com to the test! Totally free. For a whole week.
Sign up now for your 7-day free trial of our business answering services, based on our Answer service inclusions, without even paying a penny! No strings attached. And no need to provide your credit card details.
Experience for yourself the difference that having our team of virtual receptionists answer your phone calls can make for your business.
Frequently Asked Questions.
What AnsweringService.com clients say.
What our clients say.
Find out more.
Have questions? Please fill in your details and we’ll be in touch.