Ensure there’s an empathetic and professional voice to assist grieving family members.
24-hour coverage
Families deal with loss at all hours of the day and we’re here to answer their initial call whenever it occurs.
US receptionists
Live answering by professionals in the US, with bilingual services and overflow support available.
Personalized greetings
Calls are answered in your business name and you can choose how callers are greeted.
Dispatch prioritization
Apply different treatments to urgent calls, such as when recovery of the deceased is required.
Appointment setting
We can use your online calendar to book, modify or cancel appointments with the funeral director.
No lock-in contract
Month-to-month subscriptions and no cancellation fees mean flexibility to scale up (or down) as needs change.
How it works.
With instant activation of your service, we can start answering your calls within a few minutes.
1
A customer calls your number.
The call is diverted to us if you’ve chosen to send us all calls or you can’t answer it in-house.
2
We answer the call.
A friendly receptionist uses your preferred greeting and handles the call as required by you.
3
You receive a message.
You receive all the information you need via SMS and/or email immediately after the call.
The utmost care for callers experiencing intense emotion.
Every interaction with a bereaved family member holds significance. Yet inbound calls to funeral homes, mortuaries, crematories and other deathcare businesses can go unanswered for many reasons. For example, if they occur:
- When talking to members of another grieving family
- During a funeral service
- After hours
Imagine having round-the-clock support from professional receptionists, ensuring every call is managed with sensitivity and attention to detail.
Try our virtual reception services free for 7 days, with instant activation and a simple setup. Have us start answering your calls within a matter of minutes!
We answer calls in less than
10 seconds on average.
Never miss a call again.
We answer calls in less than 10 seconds on average.
Never miss a call again.
Seamless support that scales as needed.
Increase efficiencies.
- Enable staff to be fully attentive during in-person contact.
- Ensure calls can still be answered during burials or other ceremonies.
- Have low-level admin tasks, like providing directions, handled for you.
Improve work/life balance.
- Allow after-hours call transfers only if immediate assistance is required.
- Achieve a more traditional working schedule, with time for proper R&R.
- Enable staff to have fewer disruptions during precious family time.
Reduce costs.
- Avoid the need to roster staff around the clock to answer calls.
- Pay only for the calls we answer, either on a per-call or per-minute basis.
- Easily scale by upgrading your plan as your deathcare business grows.
Seamless support that scales as needed.
Increase efficiencies.
- Enable staff to be fully attentive during in-person contact.
- Ensure calls can still be answered during burials or other ceremonies.
- Have low-level admin tasks, like providing directions, handled for you.
Improve work/life balance.
- Allow after-hours call transfers only if immediate assistance is required.
- Achieve a more traditional working schedule, with time for proper R&R.
- Enable staff to have fewer disruptions during precious family time.
Reduce costs.
- Avoid the need to roster staff around the clock to answer calls.
- Pay only for the calls we answer, either on a per-call or per-minute basis.
- Easily scale by upgrading your plan as your deathcare business grows.
We can also streamline your processes.
Have our receptionists input leads directly via CRMs, handle appointment-setting via online calendars and more. We can utilize the tools you use on any MyAssistant plan.
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Start your free trial.
Instant account activation, simple setup & no credit card needed.
Put AnsweringService.com to the test! Totally free. For a whole week.
Sign up now for your 7-day free trial of our business answering services, based on our Answer service inclusions, without even paying a penny! No strings attached. And no need to provide your credit card details.
Experience for yourself the difference that having our team of virtual receptionists answer your phone calls can make for your business.
Frequently Asked Questions.
What AnsweringService.com clients say.
What our clients say.
Find out more.
Have questions? Please fill in your details and we’ll be in touch.