What business solutions does AnsweringService.com offer?
At AnsweringService.com, we ensure that your inbound calls are answered promptly and help you present a professional image to the world. The majority of calls are answered by US-based receptionists, with overflow to our other locations in periods of peak demand or after hours.
Our 24/7 live call answering services provide a smart, affordable and total business communications solution. Options include:
- A message-taking answering service
- A more customizable call answering solution that enables the receptionist to answer basic questions about your business and transfer calls when appropriate
- Our most comprehensive answering service that:
- Allows you to guide the call flow using conditional scripting
- Enables the receptionist to handle key tasks to improve your business efficiency, such as:
- Quoting fees
- Taking orders
- Processing payments
- Inputting data via web forms or your CRM
So whether you require simple message-taking, reception transfer options or have more complex call flows, we’ve got you covered.
Our offerings are also scalable, adapting to your evolving business requirements.